The impact of service quality dimensions towards customer's satisfaction in tuition centers

Posted on 28 May 2013

The impact of service quality dimensions towards customer's satisfaction in tuition centers - Lim Seng Poh.

Material Type: Theses & Dissertation

Language: English

OUM Control No: 000024308 [1]

Call No: HF5415.5 Lim

Author: Lim, Seng Poh. [2]

Related Author: Open University Malaysia. [3]

Publication Details: 2006.

Description: xi, 102 p. : ill. ; 30 cm.

Item Type: Thesis

View Thesis Preview [4]

Summary not Available
Subjects:
- Customer services. [5]
- Thesis -- Open University Malaysia. [6]

Item Location	Item Type	Item Barcode
Thesis & Dissertation (Non-Circulating)	Thesis (Masters & Ph.D)	24116

Persistent URL : http://library.oum.edu.my/oumlib/node/589890 [7]

Related Resources

Links:
[1] http://iportal.oum.edu.my/cgi-bin/catalog/openurl/provider.pl?id=000024308
[2] http://library.oum.edu.my/oumlib/content/author/view?type[0]=library_catalog&text="Lim, Seng Poh."
[3] http://library.oum.edu.my/oumlib/content/author/view?type[0]=library_catalog&text="Open University Malaysia."
[4] http://library.oum.edu.my/repository/241/
[5] https://library.oum.edu.my/oumlib/content/term/view/207939
[6] https://library.oum.edu.my/oumlib/content/term/view/224698
[7] http://library.oum.edu.my/oumlib/node/589890