Relationship between customer care and business volume : the case of Concorde Hotel, Kuala Lumpur

Posted on 29 May 2013

Relationship between customer care and business volume : the case of Concorde Hotel, Kuala Lumpur- Sudeep Salil Chatterjee.

Material Type: Theses & Dissertation

Language: English

OUM Control No: 000028037 [1]

Call No: HF5415.5 Cha (Ref)

Author: Sudeep Salil Chatterjee. [2]

Related Author: Open University Malaysia. [3]

Publication Details: 2006.

Description: xi, 47 leaves : ill. ; 30 cm.

Item Type: Thesis

View Thesis Preview [4]

Summary not Available
Subjects:

Item Location	Item Type	Item Barcode
Thesis & Dissertation (Non-Circulating)	Thesis (Masters & Ph.D)	27832

Persistent URL : http://library.oum.edu.my/oumlib/node/593003 [8]

Related Resources

Links:
[1] http://iportal.oum.edu.my/cgi-bin/catalog/openurl/provider.pl?id=000028037
[2] http://library.oum.edu.my/oumlib/content/author/view?type[0]=library_catalog&text="Sudeep Salil Chatterjee."
[3] http://library.oum.edu.my/oumlib/content/author/view?type[0]=library_catalog&text="Open University Malaysia."
[4] http://library.oum.edu.my/repository/308/
[5] https://library.oum.edu.my/oumlib/content/term/view/207213
[6] https://library.oum.edu.my/oumlib/content/term/view/210606
[7] https://library.oum.edu.my/oumlib/content/term/view/224698
[8] http://library.oum.edu.my/oumlib/node/593003