Impacts of service quality, satisfaction and personal factors on student retention in open distance learning institutions in Malaysia

Posted on 29 May 2013

Impacts of service quality, satisfaction and personal factors on student retention in open distance learning institutions in Malaysia - Ng Man San.

Material Type: Theses & Dissertation

Language: English

OUM Control No: 000221433 [1]

Call No: LC148.5 Ng (Ref)

Author: Ng, Man San. [2]

Related Author: Open University Malaysia. [3]

Publication Details: 2010.

Description: xii, 116 leaves : ill. ; 30 cm.

Item Type: Thesis

View Thesis Preview [4]

Summary not Available
Subjects:
- Open University Malaysia. [5]
- College dropouts -- Prevention. [6]
- Distance education -- Malaysia. [7]
- Dropouts -- Prevention. [8]
- Thesis -- Open University Malaysia. [9]

Item Location	Item Type	Item Barcode
Audio Visual & Media Room	Accompanied Material (Optical Disc)	41664
Thesis & Dissertation (Non-Circulating)	Thesis (Masters & Ph.D)	41663

Persistent URL : http://library.oum.edu.my/oumlib/node/595201 [10]

Related Resources

Links:
[1] http://iportal.oum.edu.my/cgi-bin/catalog/openurl/provider.pl?id=000221433
[2] http://library.oum.edu.my/oumlib/content/author/view?type[0]=library_catalog&text="Ng, Man San."
[3] http://library.oum.edu.my/oumlib/content/author/view?type[0]=library_catalog&text="Open University Malaysia."
[4] http://library.oum.edu.my/repository/570/
[5] https://library.oum.edu.my/oumlib/content/term/view/216854
[6] https://library.oum.edu.my/oumlib/content/term/view/214066
[7] https://library.oum.edu.my/oumlib/content/term/view/209478
[8] https://library.oum.edu.my/oumlib/content/term/view/224690
[9] https://library.oum.edu.my/oumlib/content/term/view/224698
[10] http://library.oum.edu.my/oumlib/node/595201