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ABCC3203

Last updated on 29 February 2016
PENGURUSAN RISIKO REPUTASI
  1. Abdullah, Z. (2008). International corporate communication [1]. Kuala Lumpur: Pearson Prentice Hall. (TSDAS Digital Library : HD30.3 Zul)
  2. Abdullah, Z., & Mohamad Nor, S. (2009). Mapping the interface of corporate reputation, stakeholder relations and corporate social responsibility. Persidangan 13th International Conference on Corporate Reputation, Brand, Identity and Competitiveness. Amsterdam, Holland: Reputation Institute.
  3. Abraham, S., Friedman, B., Khan, R., & Skolnik, R. (2008). Is publication of the reputation quotient (RQ) sufficient to move stock prices? Corporate Reputation Review, 8(4), 308-319.
  4. Alexander, C., Miesing, P., & Parsons, A. L.(2005). How important are stakeholder relationships? Academy of Strategic Management Journal, 1-7. Dicapai dari http://www.albany.edu/~pm157/research/stakeholders.pdf [2]
  5. Alison, T. (2004) The public relations handbook [3]. New York, NY: Routledge.
  6. Andrews. D. C., & Andrews, D. A.(2004). Management communication: A guide. Boston, MA: Houghton Mifflin.
  7. Argenti, P. A., & Forman, J. (2002). The power of corporate communication [4]. New York, NY: McGraw-Hill.
  8. Argenti, P. (2007). Corporate communication [5] (4th ed.). New York, NY: McGraw-Hill.
  9. Argenti, P. & Barnes, C. M.(2009). Digital strategies for powerful corporate communication. New York: McGraw-Hill.
  10. Arshad, H. (2006). Corporate social responsibility: The rising trend? Dicapai dari www.chowk.com [6]
  11. Atkinson, S., & Butcher, D. (2003). Trust in managerial relationship. Journal of Managerial Psychology, 18(4), 282-304.
  12. Barton, L. (2001). Crisis in Organisations: Managing and Communicating in the Heat of Chaos. Cincinnati: South-Western Publishing Co.
  13. Belasen, A. (2008). The theory and practice of corporate communication. California, CA: Sage.
  14. Bouchikhi, H., & Kimberly, J. (2008). The soul of the corporation: How to manage the identity of your company [7]. New Jersey, NJ: Pearson.
  15. Buchel, B. (2003). Managing partner relationships in joint ventures. MIT Sloan Management Review, 44 (4), 91-5.
  16. Carroll, P. B., & Mui, C. (2009). 7 ways to fail big. Harvard Business Review Onpoint, 112.
  17. Coombs, W. T.(2007). Protecting organisation reputations during a crisis: The development and application of situational crisis communication theory. Corporate Reputation Review, 10, 163–176.
  18. Cooper, S., & Owen, D. (2007). Corporate social reporting and stakeholder accountability: The missing link. Accounting, Organisations and Society, 32(7-8), 649-667.
  19. Cornelissen, J. (2008). Corporate communication: A guide to theory and practice (2nd ed.). London, England: Sage.
  20. CSR Malaysia. (2008). Coral reef camp in Pulau Tioman. Dicapai dari www.csrmalaysia.org [8]
  21. Deegan, C. (2002). Australian financial accounting. Sydney, Australia: McGraw Hill.
  22. Deephouse, D., & Carter, S. (2005). An examination of differences between organisational legitimacy and organisational reputation. Journal of Management Studies, 42(2), 329-360.
  23. Denegri-Knott, J., Zwick, D., & Schroeder, J. E.(2006). Mapping consumer power:An integrative framework for marketing and consumer research. European Journal of Marketing, 40(9/10), 950-971.
  24. Doorley, J., & Garcia, H. F.(2007). Reputation management: The key to successful public relations and corporate communication. New York, NY: Routledge.
  25. Eccles, R., Newquist, S., & Schatz, R. (2007). Reputation and its risks. Harvard Business Review, 104-114.
  26. Edelman. (2009). Annual Edelman trust barometer. Dicapai dari www. edelman.co.ukElixir System. (2006). Online reputation management. Dicapai dari www.elixirinteractive.com [9]
  27. Elixir System. (2006). Online reputation management. Dicapai dari www.elixirinteractive.com [9]
  28. Fearn-Banks, K. (2007). Crisis communications: A casebook approach [10] (Ed. ke-3). Mahwah, NJ: Routledge.
  29. Fitzpatrick, K., & Bronstein, C. (2006). Ethics in public relations. Thousand Oaks, CA: Sage.
  30. Gaultier-Gaillard, S., & Louisot, J. (2006). Risks to reputation: A global approach. The Geneva Papers. The International Association for the Study of Insurance Economics, 425-445. Dicapai dari www.palgrave-journals.com [11]
  31. Gillen, S. (2009). Why managing reputational risk is a strategic priority for directors. Reputation Institute. Dicapai dari www.reputation [12] institute.com
  32. Global Reporting Initiatives (GRI). (2009). Sustainability reporting guidelines. Global reporting initiative. Dicapai dari www.globalreporting.org [13]
  33. Golin, A. (2004). Trust or consequences: Build trust today or lose your market tomorrow [14]. New York, NY: AMACOM.
  34. Ismail, F., Mustapa, M., & Mustapa, F. D.(2006). Risk factors of contractor’s corporate reputation. Proceeding of ICCI.
  35. Kurre, F. (2005). ForwardThinking. Dicapai dari https://www.grantthornton.com/staticfiles/GTCom/files/Industries/NotForP… [15]
  36. Larkin, J. (2003). Strategic reputation risk management. London: Palgrave Macmillan.
  37. Magness, V. (2007). Who are the stakeholders now? An empirical examination of the Mitchell, Agle, and Wood Theory of stakeholder salience. Journal of Business Ethnics, 83(2), 177-192.
  38. McWilliams, A., Siegel. D. S., & Wright, P. M.(2008). Corporate social responsibility: Strategic implications. Guest Editors’ Introduction, 43(1).
  39. Meredith, L. (2007). Scanning for market threats. Journal of Business & Industrial Marketing, 22(4), 211-219.
  40. Munter, M. (2002). Guide to managerial communication (6th ed.). Upper Saddle River, NJ: Prentice Hall.
  41. Orts, E. W., & Strudler, A. (2002). The ethical and environmental limits of stakeholder theory. Business Ethics Quarterly, 12 (2), 215-234.
  42. Perrini, F., Pogutz, S., & Tencati, A. (2006). Developing corporate social responsibility. Journal of Business Strategies, 23(1).
  43. Pertubuhan Makanan dan Pertanian (FAO). (2006). New crisis management centre launched by FAO. FAO Newsroom. Food & Agriculture Organisation of the United Nations.
  44. Pinto, K., & Obermeyer, N. (2007). Managing geographic information systems (2nd ed.). New York, NY: The Guilford Press.
  45. Pirson, M., & Malhotra, D. (2008). Unconventional insights for managing stakeholder trust. MIT Sloan Management Review, 49(4), 43-50.
  46. Prahalad, C. K., & Krishnan, M. S.(2008). The new age of innovation. New York, NY: McGraw-Hill.
  47. Rawlins, B. (2007). Trust and PR practice. Dicapai dari http://www [16]. instituteforpr.org
  48. Regester, M. & Larkin, J. (1997). Risk issues and crisis management [17]. London: Kogan Page. Ebrary & Book 24x7 (OUM Digital Collection : Available in 4th ed. 2008)
  49. Savitz, A., & Weber, K. (2009). The triple bottom line [18]. San Francisco, CA: Wiley.
  50. Tench, R., & Yeomans, L. (2006). Exploring public relations [19]. London, England: Prentice Hall.
  51. Thompson, A., Gamble, J., & Strickland, A. (2006). Strategy: Core concepts, analytical tools, and readings. New York, NY: McGraw-Hill.
  52. Van Riel, C. & Fombrun, C. (2007). Essentials of corporate communication. NY: Routledge.
  53. Ward, A., & Smith, J. (2003). Trust and mistrust: Radical risk strategies in business relationships. Chichester, England: John Wiley & Sons.
  54. Weiner, D. (2006). Crisis communications: Managing corporate reputation in the court of public opinion. Ivey Business Journal. Ontario, Kanada: Ivey Management Services.
Source URL (retrieved on 18/05/2024 - 22:09): https://library.oum.edu.my/oumlib/content/reading-list/abcc3203

Links:
[1] http://iportal.oum.edu.my/cgi-bin/catalog/chameleon?&function=INITREQ&search=KEYWORD&u1=12101&t1=000073274
[2] http://www.albany.edu/~pm157/research/stakeholders.pdf
[3] %20http://library.oum.edu.my/oumlib/node/600249
[4] http://library.oum.edu.my/oumlib/node/576806
[5] http://library.oum.edu.my/oumlib/node/678550
[6] http://www.chowk.com
[7] http://library.oum.edu.my/oumlib/node/594428
[8] http://www.csrmalaysia.org
[9] http://www.elixirinteractive.com
[10] http://library.oum.edu.my/oumlib/node/600382
[11] http://www.palgrave-journals.com
[12] http://www.reputation
[13] http://www.globalreporting.org
[14] http://library.oum.edu.my/oumlib/node/641737
[15] https://www.grantthornton.com/staticfiles/GTCom/files/Industries/NotForProfit/ForwardThinking/Grant_Thornton_FowardThinking_Issue_4.pdf
[16] http://www
[17] http://iportal.oum.edu.my/cgi-bin/catalog/chameleon?&function=INITREQ&search=KEYWORD&u1=12101&t1=000157469
[18] http://library.oum.edu.my/oumlib/node/590643
[19] http://library.oum.edu.my/oumlib/node/585677