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EBQM3103

Last updated on 10 August 2015
TOTAL QUALITY MANAGEMENT

  1. Besterfield, D. H.(1998). Quality control. [1] New Jersey: Prentice Hall.

  2. British Standard. (1992). BS 7850: Part 1 - Guide to management principles. London, UK: British Standard Institution.

  3. Evans, J. R, & Lindsay, W. M.(2004). An introduction to Six-Sigma & process  [2]improvement [2]. Boston, MA: Cengage Learning.

  4. Fryman, M. A.(2002). Quality and process improvement [3]. New York, NY: Delmar Thomson Learning.

  5. Ho, S. K.(1999). TQM: An integrated approach. Hong Kong Baptist University, Hong Kong: Kogan Page.

  6. Idris, M. A., & Suliman, A. (2006). The future trend on standards and quality practices in Malaysia. Proceedings from 11th International Conference on ISO 9000 and TQM (11st ICIT), Hong Kong, 10-12 April 2006.

  7. Idris, M. A.(2008). The future trends on standards and quality practices in Malaysia: a survey finding. Standards and quality news, 15 (2), 6-10.

  8. ISO 14001:2004, Environmental Management Systems - requirements with Guidance for Use.

  9. Idris, M. A.(2013). Sustainable improvements. Standards and quality news, 21(2), 12-17.

  10. Idris, M. A. & Abdul Aziz, N. F.(2014). Sustainable transformation through excellent organisation management. Proceeding of 18th ICIT (International Conference On ISO And TQM), UiTM Kuching, April.

  11. ISO 9001: 2008, Quality Management Systems - Requirements.

  12. Janakiraman, B., & Gopal, R. K.(2006). Total quality management: Text with  [4]cases [4] (3rd ed.). New Delhi, India: PHI Learning Private.

  13. Oakland, J. S.(2011). TQM text with cases. New York, NY: Routledge.

  14. OHSAS 18001:2007 Occupational Health and Safety Management Systems - Requirements.

  15. Quek, E. E & Yusof, S. M.(2003). A survey of TQM practices in the Malaysian electrical and electronic industry. Total Quality Management, 14 (1), 63-77.

  16. Selamat, B., & Osman, M. R.(2008). The adoption of automotive quality system (ISO/TS 16949:2002) amongst Malaysian manufacturing SMEs. Proceedings of 13th International Conference on ISO 9000 and TQM (13st ICIT), Malaysia, 24-26 March.

  17. SIRIM Training Services Sdn Bhd. (2014). Training modules on ISO 9001, ISO 14001 and OHSAS 18001. Shah Alam, Malaysia: Sirim Training Services Sdn. Bhd.

  18. Summers, D. C.(2004). Quality. New Jersey, NJ: Prentice Hall.

Source URL (retrieved on 02/05/2024 - 11:04): https://library.oum.edu.my/oumlib/content/reading-list/ebqm3103

Links:
[1] http://library.oum.edu.my/oumlib/node/598216
[2] http://library.oum.edu.my/oumlib/node/586218
[3] http://library.oum.edu.my/oumlib/node/578018
[4] http://library.oum.edu.my/oumlib/node/581593