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Satisfaction of Distance Learners towards Mobile Learning in the Universiti Sains Malaysia
Posted on 10 May 2011 by Shahril Effendi Bin Ibrahim (Senior Librarian)
Authorship Details
Issham Ismail
Thenmolli Gunasegaran
P. P. Koh
Rozhan M.Idrus
Publication Details
Resource Type: 
Article
Publication Date: 
Dec 2010
Conference Name: 
Malaysian Journal of Educational Technology
Publication Title: 
Malaysian Journal of Educational Technology
Volume: 
10
Issue or Number: 
2
Summary

The aim of this research is to examine learners’ perception concerning the satisfaction level of Mobile
learning. The learners are the students who have enrolled in the distance education academic program at
the School of Distance Education, Universiti Sains Malaysia (USM) in the 2008/2009 academic year. To
what extent did Mobile learning benefited the learners? Data were collected from a sample of 105
undergraduate students from Bachelor of Arts, Bachelor of Science, Bachelor of Social Science and
Bachelor of Management through a specially designed questionnaire relating to the satisfaction of using
the Mobile learning in their studies. This paper utilised the Rasch model to analyze the data. Results
showed that the satisfaction of the respondents towards the Mobile learning was high. All the items in this
survey are fit to this survey. From the result, it is indicated that most of the respondents were satisfied
with Mobile learning. The items that showed the higher satisfaction are relates to the study material,
important notes, reminder can reach them daily. Besides, they highly agreed that Mobile learning has
helped them pace their studies in distance learning courses. However the survey also reviewed that the
respondents are not satisfied with the cost of communication with the tutor and other students in Mobile
learning courses.

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