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Impacts of service quality, satisfaction and personal factors on student retention in open distance learning institutions in Malaysia
Posted on 18 July 2011 by Shahril Effendi Bin Ibrahim (Senior Librarian)
Authorship Details
Ng Man San
Publication Details
Resource Type: 
Thesis
Publication Date: 
2010
Pagination: 
116
Notes
A thesis submitted in full fulfilment of the requirement for the degree of Master of Science (Business Administration)
Full Text Download Resource Type
External Link Thesis
Persistent URL : http://library.oum.edu.my/oumlib/node/89150
Tags e-learning -- Malaysia | student retention
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