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Relationship between customer care and business volume : the case of Concorde Hotel, Kuala Lumpur- Sudeep Salil Chatterjee.Material Type: Theses & DissertationLanguage: EnglishOUM Control No: 000028037Call No: HF5415.5 Cha (Ref)Author: Sudeep Salil Chatterjee.Related Author: Open University Malaysia.Publication Details: 2006.Description: xi, 47 leaves : ill. ; 30 cm.Item Type: ThesisSummary not Available
| Item Location | Item Type | Item Barcode |
|---|---|---|
| Thesis & Dissertation (Non-Circulating) | Thesis (Masters & Ph.D) | 27832 |
Persistent URL : http://library.oum.edu.my/oumlib/node/593003
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