Dear patron

We are having issues with our DNS server at http://newdc.oum.edu.my. Database access for remote users may not be available. We are trying to fix this problem asap. We are sorry for the inconvenience.

UPDATE: DNS Server has been restored. Issues resolved.

Munawar MA

Dear Patrons

We receive reports that some Full Text are not available in ERIC database through ProQuest and EBSOhost. The Education Resources Information Center (ERIC) has temporarily disabled access to many of its full text ERIC documents, due to privacy concerns.

Full Text from ERIC through EBSCOhost and ProQuest is unavailable until further notice. Although a search result may indicate that full text is available from ERIC, attempts to access the full text will only lead to a page that says PDF files are currently unavailable.

Dear ERIC Community,

In early August we discovered that sensitive personally identifiable information appeared in some full text documents contained in the ERIC collection. Specifically, social security numbers and other highly sensitive information were found in multiple documents and in a way that could not easily be isolated. For that reason, we had to temporarily disable access to many full text documents.

Although these documents had been publicly available in microfiche for many years, the advent of Internet search engines has made it easier to find this information. Our number one concern is to ensure that any full-text documents we provide do not violate any individual’s privacy. We believe that if any of us were to have our privacy compromised by an ERIC document, we would want the same consideration.

We are seeking to restore access to documents as soon as possible. In order to restore access to ERIC, we have to check every document to see if it contains personally identifiable information. Due to the quality of many of the documents, a large portion of the search has to be done by hand. This is a large undertaking and we are in the process of hiring a team to help restore access in a fast and responsive manner. We hope to get this team in place by late September and releasing large numbers of ERIC documents by the end of October. We will continue to release documents after that point on a rolling basis.

To minimize the burden on our users, we will prioritize searching the documents that users request. If you would like to request a PDF to be returned online, please fill out this form. Documents will be returned on a rolling basis and may take several weeks, but we are working as fast as possible.

We are sorry for the inconvenience and want to thank you for bearing with us through this unexpected delay.

The ERIC Team

The Education Resources Information Center (ERIC) is unable to provide an estimated resolution time for this problem. We are sorry for any inconvenience and will let you know when the issue is resolved.

Dear Patrons

The Library Server software upgrade has been completed. All library services are now available.

Due to necessary software  upgrade, the Library will have to shut down its existing systems server from Monday 19th December, and anticipate that the new server will be back online on Thursday 22nd December.

During the upgrade patrons may not

• Browse and Search Library Catalog
• Check out items from the Library
• Make renewal (both online and offline)
• Request for item

The Library apologises for any inconvenience caused by this unavoidable upgrade.

MUNAWAR MA

We would like to inform you that there might be a slight disruption to OUM Online Services during the date and time as mentioned below. This is due to maintenance work of electrical equipments at the main campus.

The detail is as follow:-

• 14 - 15 Oct 2011 (10:00pm - 6:00am) 
• 15 - 16 Oct 2011 (10:00pm - 6:00am)  
• 21 - 22 Oct 2011 (10:00pm - 6:00am)
• 22 - 23 Oct 2011 (10:00pm - 6:00am)

We apologize for any inconvenience caused.

Dear Valued Patrons

Please be informed that EBSCOhost AtoZ (Find Journals Service) will be unavailable today from 8.00PM - 9.00PM. Please refer to the notice below:

We will be performing absolutely necessary maintenance Today, 22 June 2011 from 8:00 PM to 9:00 PM Eastern Time (23 June, 00:00 - 01:00 GMT). The following products will be unavailable during this time:

• EBSCO A-to-Z® Administrator Site
• EBSCO A-to-Z Reader Site
• LinkSource

We apologize for the short notice and any inconvenience this may cause.

Munawar MA

Dear Valued Patrons

Please be informed that on Wednesday June 22, the building housing the Tan Sri Dr. Abdullah Sanusi Digital Library, OUM will undergo a scheduled power outage. The outage is from 10:00PM to 5:00AM. All services from the Library will be unavailable during the mentioned time frame.

The Library Management

Dear Patrons

Please be informed that we are having technical issues with our EZProxy. Access to remote databases is not available at the moment. We are trying to resolve the issue at the moment. We are sorry for the inconvenience and appreciate your patience.

Update: Issue has been resolved

Thank You