Antonioni, D., & Park, H. (2001). The effect of feedback accountability on upward appraisal ratings. Personnel Psychology, 47, 349–356.

Bartkowicz, S. (2013). Job analysis. Retrieved from http://slawekbartkowicz.wordpress.com/2013/12/17/job-analysis/

Cunningham, P. (2012). Behold the us-versus-them brand of Christianity. Retrieved from http://blogs.e-rockford.com/applesauce/2012/02/26/behold-the-us-versus-them-brand-of-christianity/#axzz3FpB6P54p

Ganhotra, J. (2013). Keyboard Review – Microsoft natural ergonomic keyboard 4000. Retrieved from http://jatinganhotra.com/blog/2013/06/29/keyboard-review-microsoft-natural-ergonomic-keyboard-4000/

Kang Eun-ho. (2011). Stress management. Retrieved from http://www.koreaherald.com/view.php?ud=20110414000874

Knutson, B., Ricks, S., Wimmer, G., Prelec, D., & Loewenstein, G. (2007). Neural predictors of purchases. Neuron, 53, 147–156.

Kroeger, M. (2014). Biofeedback therapy. Retrieved from http://www.mkburnabyphysio.com/burnaby-biofeedback-therapy.php

Maurer, T., Solamon, J., Andrews, K., & Troxtel, D. (2001). Interviewee coaching, preparation strategies, and responses strategies in relation to performance in situational employment interviews. Journal of Applied Psychology, 86, 709–717.

Posthuma, R., Morgeson, F., & Campion, M. (2002). Beyond employment interview validity: A comprehensive narrative review of recent research and trends over time. Personnel Psychology, 55, 1–81.

Riggio, R. E.(2009). Introduction to industrial/organizational psychology (5th ed.). New Jersey, NJ: Pearson Education, Inc.

Rowold, J. (2007). Individual differences on knowledge acquisition in a call center training context in Germany. International Journal of Training and Development, 11, 21–34.

Schultz, D., & Schultz, S. E.(2006). Psychology and work today (9th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.

Schultz, D., & Schultz, S. E.(2010). Psychology and work today (10th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.

Sharpe, D. (2015). Choosing leadership styles. Retrieved from http://www.msucommunitydevelopment.org/choosingleadershipstyles.html

Smither, J., London, M., Flautt, R., Vargas, Y., & Kucine, I. (2003). Can working with an executive coach improve multi-source feedback ratings over time? A quasi-experimental study. Personnel Psychology, 56, 23–44.

Spector, P. E.(2008). Industrial and organizational psychology (5th ed.). Hoboken, NJ: John Wiley & Sons, Inc.

Society for Industrial and Organizational Psychology. (2009). What’s in a name? Retrieved from http://www.siop.org

Target Marketing. (2012). The power of influence and the halo effect. Retrieved from http://targetingmarketing.wordpress.com/2012/07/21/the-powerof-influence-and-the-halo-effect/

Tim’s Printables. (2013). Printable MaslowÊs hierarchy of needs chart. Retrieved from http://timvandevall.com/printable-maslows-hierarchy-of-needschart/

Westerman, J., & Yamamora, J. (2007). Generational preferences for work environment fit. Career Development International, 12, 150–161.

Zaslow, J. (2007). The most-praised generation goes to work. Wall Street Journal, 1–7.