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INFORMATION TECHNOLOGY FOR MANAGERS
  1. Turban, E., Leidner, D., Mclean, E. & Wetherbe, J. (2008). Information Technology for Management, 6th Edition, New Jersey: Wiley
  2. Harbhajan S. Kehal, Varinder P. Singh. (eds.). (2005). Digital economy : Impacts, influences, and challenges.  (TSDAS Digital Library: HC79 I55Dig)
  3. Eom, Sean B. (2005). Inter-organisational information systems in the Internet age. .
  4. Mahathir Mohamad. (2000). Regional cooperation and the digital economy. 
  5. Anil Kumar and Prashant Palvia. (2001). Key Data Management Issues in a Global Executive Information Systems. Industrial Management & Data Systems. Vol. 101, No.4, pp. 153-164.
  6. Caro, J. L., Guevara, A., and Aguayo, A. (2003). Workflow: A Solution for Cooperative Information Systems Development. Business Process Management Journal. Vol. 9, No.2, pp. 208-220.
  7. Dobbs, T., Stone, M., and Abbott, J. (2002). UK Data Warehousing and Business Intelligence Implementation. Qualitative Market Research – An International Journal. Vol. 5, No. 4, pp. 235-238.
  8. Ma, C., Chou, D. C., and Yen, D. C.(2000). Data Warehousing, Technology Assessment and Management. Industrial Management & Data Systems. Vol. 100, No. 3, pp. 125-134.
  9. Sugumaran, V. & Bose, R. (1999). Data Analysis and Mining Environment: A Distributed Intelligent Agent Technology Application. Industrial Management & Data Systems. Vol. 99, No. 2, pp. 71-80.
  10. Aldin, N., Brehmer, P-O., & Johansson, A. (2004). Business development with electronic commerce: refinement and repositioning. Business Process Management Journal. Vol. 10, No. 1, pp. 44-62.
  11. Choon, S. L., Hyung, S. S., & Dae, S. K.(2004). A classification of mobile business models and Its applications. Industrial Management and Data Systems. Vol. 104, No. 1, pp. 78-87.
  12. Kaur, K. (2005). Consumer protection of ecommerce in Malaysia: An Overview. UNEAC Asia Papers, No.10 2005.
  13. Klopping, I. M., & McKinney, Jr., E. (2006). Practice makes a difference: experience and e-commerce. Information Technologuey, Learning and Performance Journal. Vol. 24, Iss. 1, pp. 2538.
  14. Majed Al-Mashari. (2002). Electronic commerce: A Comparative study of organisational experiences. Benchmarking: An International Journal. Vol. 9, No. 2, pp. 182-189.
  15. Sajed Abukhader & Jonson, G. (2003). The environmental implications of electronic commerce. Management of Environmental Quality: An International Journal. Vol. 14, No. 4, pp.460-476.
  16. Scullin, S. S., Fjermestad, J., & Romano, Jr., N. C.(2004). E-Relationship Marketing: Changes in Traditional Marketing as an Outcome of Electronic Customer Relationship Management. The Journal of Enterprise Information Management. Vol. 17, No. 6, pp. 410-415.
  17. So, W. C., & Sculli, D. (2002). The role of trust, value, quality and risk in conducting e-business. Industrial Management & Data Systems. Vol. 102, No. 9, pp. 503-512.
  18. Spekman, R. E.(2006). RFID: From concept to implementation. International Journal of Physical Distribution & Logistics Management. Vol. 36, No. 10, pp. 736-754.
  19. Mahathir Mohamad. (2002). Mahathir Mohamad : A Visionary & His Vision Of Malaysia’s K-Economy. Retrieved from http://iportal.oum.edu.my/.
  20. Belsis, P., Kokolakis, S. and Kiountouzis, E. (2005). Information Systems Security from a Knowledge Management Perspective. Information Management & Computer Security. Vol.13, No.3, pp.189-202.
  21. Campbell, B., Kay, R. and Avison, D. (2005). Strategic Alignment: A Practitioners Perspective. Journal of Enterprise Information Management. Vol.18, No.6, pp. 653-664.
  22. Claver, E., Gonzalez, R., Gasco, J., and Llopis, J. (2002). IT Outsourcing: Reasons, Reservations And Success Factors. Logistic Information Management. Vol.15, No.4, pp. 294-308.
  23. Fitzgerald, B. (2000). Systems Development Methodologies: The Problem of Tenses. Information Technology & People. Vol.13, No.3,pp.174-185.
  24. Lam, W. (2002). Ensuring Business Continuity. IT Pro: IEEE. May/June 2002.
  25. Lee, G. G. and Bai, R. J.(2003). Organisational Mechanisms for Successful IS/IT Strategic Planning in the Digital Era. Management Decision. Vol.14, No.1, pp. 32-42.
  26. Sarmad Alshawi, Zahir Irani and Baldwin, L. (2003). Benchmarking Information Technology Investment and Benefits Extraction. Benchmarking: An International Journal. Vol.10, No.4, pp.414-423.
  27. Sharma, S. K., & Gupta, J. N. D.(2002). Application Service Providers: Issues and Challenges. Logistic Information Management. Vol.15, No.3, pp. 160- 169.
  28. Alter, S. (2002). Information systems: Foundation of e-business. (4th ed.). Prentice-Hall.
  29. Aneja, A. et al. (2000). Corporate Portal Framework for Transforming Content Chaos on Intranets. Intel Technology Journal, Q1, 2000. In Turban, E., Leidner, D., McLean, E., and Wetherbe, J. (2006). Information Technology for Management, 5th Edition, John Wiley & Sons, Inc.
  30. Anton J. & Postmus, RF (1999), „The CRM Performance Index for Web-Based Customer Relationship Management‰, White paper. http://astro.temple.edu/~clarkh/html/relationship_marketing.html
  31. Anton, J. (1996), Customer Relationship Management, Prentice-Hall, New York, NY.
  32. Anton, J. and Hoeck, M. (2002), e-Business Customer Service, The Anton Press, Santa Monica, CA.
  33. Bakos, Y. (1998). The Emerging Role of Electronic Marketplaces on the Internet. Communications of the ACM. August 1998.
  34. Brynjolfsson, E., & Kahin, B. (2002) Understanding the Digital Economy. Boston, MA:MIT Press.
  35. Brynjolfsson, E., & Kahin, B. (2002). Understanding the digital economy. Boston, MA: MIT Press.
  36. Chaffey, D. (2004). E-business and e-commerce management. (2nd ed.). Prentice- Hall. (TSDAS Digital Library: HF5548.32 Cha)
  37. Choi, S. Y. et al. (1997). The economics of electronic commerce. Indianapolis, IN: Macmillan Technical Publishing. In Turban, E., King, D., Viehland, D., and
  38. Lee, J. (2006), Electronic Commerce 2006: A Managerial Perspective. International Edition, Prentice-Hall.
  39. Creese, G. & Veytsel, A. (2003). Data Quality at a Real-Time Tempo, Special Report, Boston: Aberdeen Group, January 9. In Turban, E., Leidner, D.,
    McLean, E., and Wetherbe, J. (2006). Information Technology for Management, 5th Edition, John Wiley & Sons, Inc.
  40. Cunningham, M. S.(2001). B2B: How to build a profitable e-commerce strategy. Cambridge, MA.: Perseus Publishing. In Turban, E., King, D., Viehland, D.,
    and Lee, J. (2006), Electronic Commerce 2006: A Managerial Perspective. International Edition, Prentice-Hall.
  41. Deise, M. V., Nowikow, C., King, P., & Wright, A. (2000). Executives guide to ebusiness: From tactics to strategy. John Wiley & Sons, Inc. Book 24x7 (OUM Digital Collection)
  42. DeSanctis, G. & Gallupe, B. (1987). A Foundation for the Study of Group Decision Support Systems. Management Science, Vol. 33, No. 5, In Turban, E,
  43. Leidner, D, Mclean, E and Wetherbe, J. (2008). Information Technology for Management, 6th Edition, New Jersey: Wiley.
  44. Dhillon, G. (2007). Principles of Information Systems Security: Text and Cases, John Wiley & Sons, Inc.
  45. Durlacher Research Ltd. (2000). Business to business e-commerce report: an investment perspective. Available at www.durlacher.com/fr-research.htm.
  46. May 6, 2000. In Turban, E., King, D., Viehland, D., and Lee, J. (2006), Electronic Commerce 2006: A Managerial Perspective. International Edition, Prentice-Hall.
  47. Feinberg, R, Kadam, R., Hokama, L., and Kim I. (2002), „The State of Electronic Customer Relationship Management in Retailing‰, International Journal of Retail & Distribution Management, Vol 30, No 10, pp. 470-481.
  48. Gallaugher, J. M.(2002). E-commerce and the undulating distibution channel. Coomunications of the ACM. July 2002.
  49. Gupta, U. G.(2000). Information Systems: Success in the 21st Century, New Jersey: Pearson Prentice Hall. (TSDAS Digital Library: T58.6 Gup)
  50. Haag, S., Cummings, M., & McCubbrey, D. J.(2004). Management Information Systems for the Information Age (4th ed.). McGraw-Hill Companies, Inc. (Available in 5th ed., 2005. TSDAS Digital Library: T58.6 Haa)
  51. Hammer, M., & Champy, J. (2001). Re-engineering the corporation. New York: Harper Business
  52. Housel, T. J. & Skopec, E. W.(2001). Global telecommunications revolution: The business perspective. McGraw-Hill Companies, Inc.
  53. Huber, G. (2004). The necessary nature of future firms: Attributes of survivors in a changing world. San Francisco: Sage Publications.
  54. IDC Malaysia (2007). Malaysia Internet and E-Commerce 2006 – 2010 Forecast: Tracking the Development. Internet Commerce Market Model v10.2. Copyright 2007 IDC.
  55. IDS Scheer AG. (2005). Business Process Management, Whitepaper, May-June 2005.
  56. Kalakota, R. & Robinson, M. (2001). E-Business: Roadmap for Success. Reading, MA: Addison Wesley.
  57. Kaplan, S. & Sawhney, M. (2000). E-Hubs: The New B2B Marketplaces. Harvard Business Review. May 1, 2000. In Turban, E., King, D., Viehland, D., and Lee, J. (2006), Electronic Commerce 2006: A Managerial Perspective. International Edition, Prentice-Hall.
  58. Kounadis, T. (2000). How to pick the best portal. e-business Advisor, August 2000. In Turban, E, Leidner, D, Mclean, E and Wetherbe, J. (2008). Information Technology for Management (6th ed.). New Jersey:Wiley.
  59. Laudon, K. C. and Laudon, J. P.(2005). Essentials of management information systems: Managing the Digital Firm. (6th ed.). Pearson Education International.
  60. Liautaud, B. (2001). E-business intelligence. New York: McGraw-Hill. In Turban, E, Leidner, D, Mclean, E and Wetherbe, J. (2008). Information Technology for Management (6th ed.). New Jersey: Wiley.
  61. Martin, E. W., Brown C. V., DeHayes, D. W, Hoffer, J. A & Perkins, W. C.(2005). Managing information technology (5th ed.). New Jersey: Pearson Prentice Hall.
  62. Martin, E. W., Brown, C. V., DeHayes, D. W., Hoffer, J. A., & Perkins, W. C.(2002). Managing information technology, Prentice Hall.
  63. Martin, E.W, Brown C.V., DeHayes, D.W, Hoffer, J.A & Perkins, W.C.(2005). Managing Information Technology, 5th Edition, New Jersey: Pearson Prentice Hall.
  64. Napier, H. A., Judd, P. J., Rivers, O. N., and Adams, A. (2003). E-business technologies, Course Technology, Thomson Learning, Inc.
  65. Napier, H. A., Judd, P. J., Rivers, O.N., & Adams, A. (2003). E-Business Technologies, Course Technology, Thomson Learning, Inc.
  66. Needleman, R. (2002). Targeted Wi-Fi. Business 2.0. December 2002. In Turban, E, Leidner, D, Mclean, E and Wetherbe, J. (2008). Information Technology for Management, 6th Edition, New Jersey:Wiley.
  67. Nickerson, R.C.((1998). Business Information Systems, New York: Addison Wesley.
  68. OÊBrien, J & Marakas, G.M.(2006). Management Information Systems, 7th Edition, New York: Mc Graw Hill.
  69. OÊBrien, J. &Marakas, G. M.(2006). Management information systems, (7th ed.). New York:Mc Graw Hill.
  70. OÊBrien, J. A.(2005). Introduction to information systems (12th ed.). McGraw-Hill Companies, Inc.
  71. Olson, J. E.(2003). Data Quality: The Accuracy Dimension, San Francisco: Morgan Kaufman. In Turban, E., Leidner, D., McLean, E., & Wetherbe, J. (2006). Information Technology for Management, 5th Edition, John Wiley & Sons, Inc. Book 24x7 (OUM Digital Colection)
  72. Oz, E. (2000). Management information systems (2th ed.). Course Technology, Thomson Learning, Inc. (Available in 2004. (TSDAS Digital Library: HD30.2 Oze)
  73. Oz, E. (2000). Management Information Systems, 2nd Edition, Cambridge: Course Technology. (Available in 5th ed., 2006. (TSDAS Digital Library: HD30.213 Oze)
  74. Patricia Seybold Group. (2002). An ExecutiveÊs Guide to CRM. http://psgroup.com/freereport/imedia/resport/asp
  75. Porter, M. E.(2001). Competitive Advantage: Creating and Sustaining Superior Performance. Revised edition. New York: The Free Press. In Turban, E., King,
    D., Viehland, D., and Lee, J. (2006), Electronic Commerce 2006: A Managerial Perspective. International Edition, Prentice-Hall. (TSDAS Digital Library: HD41 Por)
  76. Post, G. V. & Anderson, D. L., (2006). Management Information System: Solving Business Problems with Information Technology, New York: Mc Graw Hill
  77. Rainer, Jr., R. K., Turban, E., & Potter, R. E.(2007). Introduction to information systems: Supporting and transforming business, John Wiley & Sons, Inc. (TSDAS Digital Library: T58.5 Rai)
  78. Raisch, W. D.(2001). The eMarketplace Strategies for Success in B2B eCommerce. McGraw-Hill Companies, Inc.
  79. Raskin, A. (2003). Your Ad Could be Here! (And Now We Can Tell You Who Will See It). Business 2.0. May 2003. In Turban, E, Leidner, D, Mclean, E and
    Wetherbe, J. (2008). Information Technology for Management, 6th Edition, New Jersey:Wiley.
  80. Roth, M. A., et al. (2002). Information Integration: A New Generation of Information Technology. IBM Systems Journal, December 2002. In Turban, E., Leidner, D., McLean, E., &
  81. Wetherbe, J. (2006). Information Technology for Management, 5th Edition, John Wiley & Sons, Inc.
  82. Sandoe, K., et al., (2001). Enterprise Integration. New York: Wiley.
  83. Sawhney, M. & Zabin, J. (2001). Seven Steps to Nirvana: Strategic Insights into e- Business Transformation, New York:Mc Graw Hill. (TSDAS Digital Library: HF5548.32 Saw)
  84. Schneider, G. P.(2002). Electronic Commerce. 3rd Edition, Course Technology, Thomson Learning, Inc. (Available in 7th ed., 2007 TSDAS Digital Library: HF5548.32 Sch)
  85. Stair, R. M. & Reynolds, G. W.(2006). Fundamentals of Information Systems (3rd ed.).Course Technology, Thomson Learning, Inc. (TSDAS Digital Library: T58.6 Sta)
  86. Thompson, R. & Cats-Baril, W. (2003). Information technology and management (2nd ed.). McGraw-Hill Companies, Inc.
  87. Turban, E, King, D., Viehland, D and Lee, J. (2006). Electronic Commerce 2006: A Managerial Perspective. Pearson Education, Inc. (TSDAS Digital Library: HF5548.32) Ele)
  88. Turban, E, Leidner, D, Mclean, E & Wetherbe, J. (2006). Information Technology for Management, 5th Edition, New Jersey:Wiley. (TSDAS Digital Library: T58.6 Inf)
  89. Turban, E, Leidner, D, Mclean, E & Wetherbe, J. (2008). Information Technology for Management, 6th Edition, New Jersey:Wiley. Turban, E. & King, D. (2003). Introduction to E-Commerce. Pearson Education, Inc.
  90. Turban, E. Leidner, D., Mclean, E., & Wetherbe, J. (2008). Information technology for management, (6th ed.). New Jersey: Wiley.
  91. Turban, E., Leidner, D., Mclean, E., & Wetherbe, J. (2006). Information technology for management (5th ed.). New Jersey:Wiley.
  92. Vaughan, J. (2003). XML Meets the Data Warehouse. January 1, 2003, adtmag.com/article.asp?id=7116 (accessed May 2004). In Turban, E., Leidner, D., McLean, E., & Wetherbe, J. (2006). Information Technology for Management, 5th Edition, John Wiley & Sons, Inc.
  93. Weiser, M. (2002). The Computer for the Twenty-First Century. Reprinted in Pervasive Computing. January-March 2002. In Turban, E, Leidner, D, Mclean, E and Wetherbe, J. (2008). Information Technology for Management, 6th Edition, New Jersey:Wiley.
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